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What is ArcMentor?

ArcMentor is a software developed for the management, control and archiving of Instant Messaging in a business organization.

ArcMentor addresses the needs of businesses that must adhere to stringent corporate and regulatory compliance regulations. ArcMentor contains specific features needed to meet compliance requirements for electronic messaging.

How does it work?

ArcMentor works together with your enterprise IM platform in a seamless way, providing transparent, secure archiving of all instant message and conference traffic. The content is stored securely on the server side where only authorized individuals are able to access the stored content.

ArcMentor is just one application in our suite of products that are available for integration with the technology you use today. Our products integrate with existing enterprise information technology to manage and structure the flow of real-time communication among individuals, groups, and applications.

By wrapping real time communications around the technology that runs your business, you can respond in real time to time-critical events, giving your enterprise the critical advantages of saving time and money and speeding decision-making.

Features of ArcMentor:

  • Provides all the necessary tools to comply with Sarbanes Oxley, SEC, NASD, FERC, HIPPA and Gramm-Leech-Bliley, Cal SB 1386
  • Stops information leaks and preserves network integrity by securing the use of Public IM
  • Empowers organizations to effectively manage Real-time communications, enabling employees to make productive use of these applications without misusing them or creating additional information security risks
  • Secretly monitors and archives instant messaging. Detecting inappropriate language or excessive usage
  • Alerts you to unethical or inappropriate employee behavior
  • Backup and Retrieval of IM Conversation to provide proof of communications and to audit conversations
  • Captures Files being transferred between IM Users
  • Integrated support for all public and Corporate IM systems, including MSN LCS, SUN ONE Java, Jabber, IBM Lotus Sametime, AOL, MSN, Yahoo, ICQ, Google Talk and more. Installs easily at the client-level with almost no user training required
  • RECORDS all IM conversations for ALL employees, Keywords trapping and Email alerting, receives real time notifications
  • Displays Graphical reports on different IM usage on various criteria like Daily, Weekly, Monthly and on Custom basis
  • Installs easily at the client-level with almost no training required
  • Has Flexible deployment architecture with availability on Windows, Linux and Solaris